Black Friday is one of the biggest shopping events of the year, offering shoppers the chance to snap up deals before the festive season. While it’s a great opportunity to save money, the increased online activity also makes it a prime time for scams and security breaches. Dispute Resolution Solicitor, Stuart Grace, gives some key pointers to keep in mind when hunting for Black Friday bargains online and to ensure your shopping experience is as safe as it is successful:
1. Research Retailers Before You Buy
Stick to well-known and reputable retailers whenever possible. If you’re tempted by a deal from a less familiar website, do your homework:
- Check online reviews and ratings.
- Verify the website’s credentials and contact details.
- Look for "https" in the URL and a padlock symbol, which indicate a secure site.
2. Be Wary of Deals That Look Too Good to Be True
Black Friday is famous for incredible discounts, but if a deal seems suspiciously low, it might be a scam. Fraudsters often use fake websites or emails to lure shoppers with prices that seem impossible. Always trust your instincts.
3. Avoid Public Wi-Fi for Purchases
Public Wi-Fi networks are not secure, making it easier for hackers to intercept your information. When shopping online, use a secure, private Wi-Fi connection to protect your personal and payment details.
4. Use Secure Payment Methods
Credit cards and payment platforms like PayPal often offer added protection for online purchases compared to debit cards or bank transfers. Avoid paying by direct bank transfer, as this leaves you with little recourse if something goes wrong.
5. Watch Out for Phishing Emails
Around Black Friday, your inbox may be flooded with promotional emails. Be cautious of unsolicited emails advertising amazing discounts or requiring you to verify account details. These could be phishing attempts to steal your data.
- Never click on links from unknown senders.
- Instead, visit the retailer’s website directly by typing the URL into your browser.
6. Keep Software and Antivirus Updated
Ensure your device is running the latest updates and has reliable antivirus software installed. These measures help protect against malicious attacks and keep your online transactions secure.
7. Read the Fine Print
Before making a purchase, review the terms and conditions, especially around:
- Refunds and returns: Is the item returnable, and will you get a full refund?
- Delivery costs and timescales: Ensure these are reasonable and clearly stated.
8. Monitor Your Bank Statements
Keep an eye on your bank and credit card statements during and after Black Friday. Report any suspicious transactions to your bank immediately.
9. Know Your Consumer Rights
Under UK law, when you buy online, you have specific rights, including:
- A 14-day cooling-off period for most goods, allowing you to cancel and get a refund.
- Protection against faulty goods under the Consumer Rights Act 2015.
10. Trust Your Instincts
If something doesn’t feel right—whether it’s an unprofessional-looking website, limited contact information, or high-pressure sales tactics—walk away. It’s better to miss a deal than risk being scammed.
Whether it’s a dispute over a purchase or concerns about fraud, our experienced team can offer guidance and support. Contact Stuart Grace for help with this and other contractual dispute matters.
Stay safe, shop smart, and enjoy the bargains!